Key to Success
"We believe that mutual understanding and respect have the power to change the world."
---Etiquette & Leadership Institute
 
 
 

 

 

 Organizational/Education Services

 

In the highly competitive non-profit world, the need for increased revenues presents a constant challenge. Relationships that benefit your institutional mission must be created and maintained. Etiquette and protocol training will provide your staff and board members with the skills and insight to successfully manage those relationships.


Coaching by Protocol Consulting Group, LLC, will prepare your people for success by enhancing their interpersonal, dining, presentation, and networking skills. Appropriate demeanor and appearance will enhance the credibility and maturity that others assign your staff. Seminars are a cost-effective and interactive way to increase skills. Participants receive hands-on training. A briefing is a time-effective way to increase knowledge and target a specific topic. Personal coaching is also available, providing attention to individual needs that is private, customized, convenient, and confidential.

 

Business Etiquette
Suitable demeanor and social skills differentiate conscientious individuals from others. Understanding the subtle differences in business etiquette and social etiquette will provide greater confidence and awareness for your staff, freeing them to move gracefully and appropriately in business and social settings.

 

Dining Etiquette

Business is often transacted over a shared meal. Individuals without the command of dining skills, may either be too distracted to focus on the business or too distracting to others. Our training will teach employees how to "Dine Like A Diplomat®."

 

Social Etiquette

Being at ease in social situations is an immediate way to engender the respect of others. Your staff will learn the secrets of gracious behavior.

 

Government Protocol

Special rules of behavior are required when interacting with officials of federal, state, and local governments. Your staff will learn how to avoid mistakes that reflect negatively on themselves and your institution.

 

International Protocol

Success in today's world often requires familiarity with the customs and rules of behavior of foreign lands. Your staff will be coached to interact successfully with foreign business and government dignitaries.

 

Media Appearance

First impressions are of singular importance when dealing with the media. Our coaching will prepare individuals to look, act, and sound in a way that resonates positively with audiences.

 

Dressing for Upward Mobility

Casual dressing in the workplace has become commonplace. Our coaching will show employees how to dress in a way that reflects well on your institution.

 
 
 
PCG | 4148 Shoals Drive | Okemos, MI 48864 | Telephone: 517.347.7405 | email
 
 
©2008 Protocol Consulting Group, LLC